focal flo :: terms of use

welcome to focal flo^™ ("focal flo," "we," "our," or "us").

focal flo^™ is operated by ntervl llc.

these terms of use ("terms") govern your access to and use of the focal flo website, web app, audio content, and related services (collectively, the "platform").

by using focal flo, you agree to these terms.

1. eligibility

you must be 13 years or older to use the platform.

if you are using focal flo on behalf of a minor, you represent that you are the parent or legal guardian and accept responsibility for the minor's use.

2. health disclaimer

focal flo provides audio-based breathing exercises, listening activities, vocal warmups, and movement guidance.

focal flo is not:

• • medical advice
• • physical therapy
• • counseling or psychotherapy
• • a diagnostic tool
• • a substitute for professional care

consult a physician before beginning any breathing exercises, listening activities, vocal warmups, or movement program, especially if you:

• • have a medical or psychiatric condition
• • are pregnant
• • have breathing or cardiovascular issues
• • experience dizziness or fainting
• • have hearing sensitivities

stop immediately and seek medical attention if you feel pain, lightheadedness, shortness of breath, or discomfort.

do not use focal flo while driving, operating machinery, or in any environment requiring your full attention.

3. accessibility notice

focal flo is primarily sound-based and relies heavily on audio cues, binaural elements, and music-driven instruction.

users with hearing impairments may not be able to access all features.

we aim to expand accessible options in future updates.

4. user accounts & privacy

you may be required to create an account to access certain features.

you are responsible for maintaining the confidentiality of your credentials.

by creating an account, you agree to provide accurate information and keep it updated.

your personal information is handled according to our privacy policy, which forms part of these terms.

you may delete your account in-app from manage account → membership. you may also request account deletion by emailing [email protected]. deleting your account cancels an active stripe subscription when applicable; some billing, transaction, security, legal, or support records may be retained as described in our privacy policy.

5. payments, subscriptions & renewals

some features require payment, which may be billed through:

• • google play store
• • stripe or other external platforms

by starting a subscription, you authorize recurring charges until you cancel.

all subscription fees are non-refundable except where required by law.

if pricing changes, we will notify you in advance.

if you unsubscribe, you retain access until the end of the current billing period.

6. intellectual property rights

all platform content—including:

• • audio tracks
• • exercises
• • visuals
• • characters
• • brand elements
• • lesson structures
• • sound design
• • text
• • images

—belongs to focal flo and is protected by copyright and trademark law.

you may not:

• • copy
• • reproduce
• • distribute
• • remix
• • sell
• • publicly perform
• • create derivative works

without express written permission from focal flo.

trademarks

focal flo^™ and related marks, logos, and brand elements are trademarks of ntervl llc. you may not use these marks without our prior written permission.

7. license to use

we grant you a limited, personal, non-exclusive, non-transferable license to use the platform for your own non-commercial purposes.

we may suspend, limit, or terminate access for violations of these terms.

8. user conduct

while using focal flo, you agree not to:

• • attempt to reverse engineer or copy our technology
• • misuse audio content for redistribution
• • upload or transmit harmful code
• • interfere with platform functionality
• • circumvent paywalls or access restrictions

we reserve the right to block or remove accounts engaging in prohibited behavior.

9. no warranty / "as-is" disclaimer

the platform is provided "as is" and "as available."

we do not guarantee:

• • uninterrupted use
• • error-free content
• • specific results
• • perfect accuracy of sound or music response
• • compatibility with all devices

use of focal flo is at your own risk.

10. limitation of liability

to the fullest extent permitted by law, focal flo and its affiliates are not liable for:

• • indirect or consequential damages
• • loss of data
• • personal injury arising from improper use
• • issues related to device compatibility
• • damages resulting from reliance on platform content

in jurisdictions where limitations are restricted, liability is limited to the amount paid within the last 12 months.

11. third-party services

certain features may integrate with third-party services (e.g., spotify, hue lighting).

we are not responsible for:

• • their content
• • their data policies
• • service outages
• • or inaccuracies in third-party reporting

use those services at your own discretion.

12. modifications to the platform or terms

we may update content, features, pricing, or these terms at any time.

changes become effective when posted.

continued use of the platform indicates acceptance.

13. termination

we may suspend or terminate accounts if users violate these terms or misuse the platform.

upon termination, all granted licenses immediately end.

14. governing law

these terms are governed by the laws of the state of texas, without regard to conflict of law principles.

15. contact

questions?

email us at [email protected]

by using focal flo, you acknowledge that you have read and agreed to these terms.